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March 18th, 2020
To Our Valued Customers, Staff and Community,
We are writing to once again provide an update on the ever changing COVID-19 situation. The safety and care of our staff, customers and community continues to be our number one concern. As such, we have made the decision to close all five of our retail locations to the public at close of business today, Wednesday March 18th. When the situation has changed and the time is right, we will re-open and will do so in grand TERRA style!
In the meantime, we can all look forward to the coming of spring. Almost overnight, we have transformed ourselves into a “takeout: restaurant.” Your options will be either curbside pickup or delivery service between 10:00am – 3:30pm daily. In either case, there will be no physical contact necessary between our staff or you our customers.
Details can be found below:
As for how it will work, customers are invited to view our products online, call your local TERRA to process payment and then take a relaxing drive to one of our five stores where our staff will greet your open car with your purchased products or ask for delivery. Easy, peasy and safe!
Now, we know this online program hasn’t been ‘TERRA beautified’ yet. That will happen in the very near future, but for now, this website will do the job!
Also, we want to do what we can do bring some fun into everyone’s life right now. We will be giving away a $25 TERRA gift card a day until April 10, 2020. All you have to do to be eligible to win is to be a member of our Daisy Club! Not a member and want to sign up? Head over here: terragreenhouses.com/daisy-club/. We can either mail it to you or keep it in store to use when we open back up.
As well, stay tuned for an upcoming gift card promotion we will be doing if you like to buy now and shop later with us. We’d appreciate the support!
Above all else, we wish all of our customers, staff and communities peace and calmness throughout this situation. When things return to normal, we will be there for you, like always.
Be well and keep your hands washed.
The TERRA Team